Returns & Exchanges

At Loose Leaf Tea Market, we want you to be completely satisfied with your wellness journey. If you are not happy with your purchase, we offer a 30-day return window for unopened tea blends and accessories.

1

Contact Support

Email our customer care team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare Your Package

Ensure the tea remains in its original, heat-sealed packaging and securely pack the items to prevent damage during transit.

3

Ship the Items

Affix the provided shipping label or use a carrier of your choice to send the package back to our Phoenix warehouse.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing